Contact Us

Topaz Hotel Services
Oakland, California
510-628-4400

Installation, Pricing/Development Information:
Eric Gustavson, President
Eric@topazmail.com
510-628-4415
877-320-2705

Marketing and Customer Relations:
Jill Gustavson, Vice President
Jill@topazmail.com
510-628-4414

BookAbility Technical Service:
Laura Pon, Technical Service Representative
customerservice@topazmail.com
510-628-4477

Technology Information:
Humberto Aviles, Client Service Representative
haviles@topazmail.com
510-628-4495

Reservation Sales Information:
Susan Marie Shebalin, Director of Reservations
SusanMarie@topazmail.com
510-628-4422

Reservation Requests, Changes, or Cancellations:
sfr@hotelres.com
800-677-1570

San Francisco Reservations - HotelRes.com:
Erika Little, Account Manager
Erika@topazmail.com
510-628-4448

Operations & Accounting:
Don Miller, Director of Operations
Don@topazmail.com
510-628-4411
Accounting Department: 510-628-4433

San Francisco and Silicon Valley Reservations
www.HotelRes.com
800-677-1570

Guest Comments
E-mail: feedback@hotelres.com

Technical Assistance
E-mail: helpdesk@hotelres.com