OAKLAND, CA. June 6, 2006– Topaz Hotel Services (THS) announces that Best Western Dragon Gate Inn has chosen to contract with THS for ResOnCall and BookAbility services. It is well known that one of the most reliable references for quality customer service is 'word of mouth'. THS's reputation for exemplary customer service and state of the art technology is circulating among the hospitality community. Referred by return client, Pacific Plaza Hotels, the Best Western Dragon Gate Inn has joined a growing list of hotels and hotel families in choosing THS as their provider for a suite of reservations services.

“We chose Topaz based on a recommendation from Pacific Plaza Hotels. Topaz products offer a cost-effective, reliable option for improving revenue through reservations,” said Peter Kwong, GM for Best Western Dragon Gate Inn.  “ We want to ensure that we serve each of our callers promptly and that we convert each possible call into revenue.  Additionally, we want all of our on-line users to be able to book directly with us on our own web site.”

The Best Western Dragon Gate Inn features 52 contemporary rooms with artful Chinese accents. It was renovated in 2003 and will be remodeled in 2007. The property itself permeates Chinese influence in all areas from the stunning architecture to the traditional Chinese herb and acupressure shop. Located on North Hill Street in downtown Los Angeles. The property is near the Amtrak station.LA Convention Center, Universal Studios, and Hollywood. Reservations can be made by calling 800-282-9999 or on-line at www.dragongateinn.com.

“We are pleased to have the opportunity to increase revenue for the Best Western Dragon Gate Inn, by building upon their own call conversion percentages and by adding the increased functionality of the booking engine, BookAbility on their own web site,” said Eric Gustavson, President Topaz Hotel Services.  “We help them gain control of their inventory by having consumers come to them directly.”

Topaz Hotel Services, LLC (THS) is a privately held company that provides reservations systems and Internet services to the hotel industry. THS makes it easier for travelers and hotels to make better decisions by providing customized and in-depth information and immediate reservations capabilities. Processing over 200,000 room nights per year, THS companies include San Francisco Reservations™, Silicon Valley Reservations™, ResOnCall™, BookAbility.net™ and HotelRes.com. Detailed descriptions of services can be accessed from www.topazhotelservices.com.

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