Press Center - Topaz Hotel Services

FOR IMMEDIATE RELEASE:

Contact:
Topaz Hotel Services
Marketing and Customer Relations:
Jill Gustavson, Vice President
jill@topazmail.com
510-628-4414

SAN FRANCISCO'S FIRST “GREEN” HOTEL-THE ORCHARD GARDEN HOTEL, SELECTS TOPAZ HOTEL SERVICES RESONCALL VOICE CENTER SERVICES

OAKLAND, CA. September 1, 2006 – Topaz Hotel Services (THS) announces the eco-friendly Orchard Garden Hotel has chosen to contract with THS for ResOnCall voice center reservations services.

The Orchard Garden Hotel is California's first and only hotel built to the nationally accepted standards for green buildings and to have earned the "Leadership in Energy & Environmental Design" (LEED®) certification. Located in downtown San Francisco near the Gate to Chinatown, Financial District and Union Square, this smart, state-of-the-art property has had the press buzzing even before it's debut.

"We had the opportunity to view some of the plans and tour the new Orchard Garden Hotel prior to their opening, --- it was exciting to know this new concept was going to be launched in San Francisco . The ingenuity and style behind the design is fantastic and is a huge contribution environmentally. Topaz is very happy to be a part of the project and participate in increasing revenue for the hotel through ResOnCall," said Eric Gustavson, President, THS.

"We have had a strong working relationship with Topaz since we opened our original hotel in San Francisco, the Orchard Hotel in 2000. It was a clear choice to utilize ResOnCall for The Orchard Garden Hotel, when we looked at the call conversion rate and positive relationship we experienced with the Topaz staff throughout the years," said Stefan Muhle, General Manager for Orchard Garden Hotel and the Orchard Hotel. "Customer service and satisfaction is very important to us---we want to ensure that our guests' calls are answered promptly and with the highest levels of customer care. The staff at Topaz helps us accomplish that." For additional information visit www.theorchardhotels.com or phone 888-717-2881.

Topaz Hotel Services, LLC (THS) is a privately held company that provides reservations systems and Internet services to the hotel industry. THS makes it easier for travelers and hotels to make better decisions by providing customized and in-depth information and immediate reservations capabilities. Processing over 200,000 room nights per year, THS companies include San Francisco Reservations™, Silicon Valley Reservations™, ResOnCall™, BookAbility.net™ and HotelRes.com. Detailed descriptions of services can be accessed from www.topazhotelservices.com.

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