Contact Us

Topaz Hotel Services
Oakland, California
510-628-4400

Installation, Pricing/Development Information:
Eric Gustavson, President & Co-Founder
eric@topazsvcs.com
510-628-4415
877-320-2705

Marketing and Customer Relations:
Jill Gustavson, Vice President & Co-Founder
jill@topazsvcs.com
510-628-4414

BookAbility Technical Service:
Laura Pon, Technical Service Representative
customerservice@topazsvcs.com
510-628-4477

Jackson Thompson, Vice President, Information Technology
jackson@topazsvcs.com
510-628-4493

Reservation Sales Information:
Susan Marie Shebalin, Director of Reservations
susanmarie@topazsvcs.com
510-628-4422

Operations & Accounting:
Don Miller, Director of Operations
don@topazsvcs.com
510-628-4411
Accounting Department: 510-628-4433

San Francisco Reservations - HotelRes.com:
Erika Little, Account Manager
erika@topazsvcs.com
510-628-4448

www.HotelRes.com
800-677-1570

Reservation Requests, Changes, or Cancellations:
sfr@hotelres.com
800-677-1570

Guest Comments
E-mail: feedback@hotelres.com

Technical Assistance
E-mail: helpdesk@hotelres.com