FOR IMMEDIATE RELEASE:

Contact:
Topaz Hotel Services
Marketing and Customer Relations:
Jill Gustavson, Vice President
jill@topazsvcs.com
510-628-4414

SoftBrands Chooses Topaz ResOnCall as Call Center for Karyon Product

June 10, 2006 Oakland, CA - Topaz Hotel Services announces the successful launch of SoftBrands Karyon application in the Topaz Call Center. Karyon, a newly created Distribution Service Provider, chose Topaz to supply the Voice Center component of their services. Topaz will service voice reservations for Karyon's hotels central 800 number and individual hotel voice reservation requirements. The Topaz Call Center, open 24 hours a day, 7 days a week allows Karyon hotel clients the flexibility they need to supply consistent high-quality custom-tailored service to their callers.

“We wanted a Call Center that provided our hotels with personalized account management service. We did not want our clients to get lost in a big, mainstream Call Center. Another requirement was the ability for our Customer Services Representatives to effectively convert calls for Independent, Boutique style properties---Topaz has been known for years as excelling in that arena,” said Gregory Hopkins, Karyon Vice President.

“One of our primary goals is exceeding industry standards in guest service to the caller. We have achieved that with our “Ideal Call” program. Our Call Center Staff is energized to create that connection with the guest, present the hotel's value proposition and convert the call into a reservation,” elaborated Eric Gustavson, Co-Founder and President of Topaz Hotel Services.

SoftBrands Hospitality provides central reservation, property management and business intelligence software that can be centrally managed to support many properties within a hotel chain, as well as less complex offerings that can be installed on site at an independent hotel. SoftBrands distribution service, Karyon, allows hotels to easily manage rates and inventory availability across all four Global Distribution Systems, many other online sources of demand and the Topaz Voice Center. Additional information can be found at www.softbrands.com/hospitality.

Topaz Hotel Services provides Central Reservations Technology and Services including Internet Reservation Systems and Voice Center Services. Topaz also offers Website Development, Website Hosting, and E-Marketing to the hotel industry. Clients include independent hotels, hotel management groups, destination-based reservation companies and distribution service providers. Topaz products and services help their clients to increase their presence in the marketplace and maximize revenue by increasing bookings. For more information about Topaz, contact Jill Gustavson at 510-628-4414, jill@topazsvcs.com or visit www.topazhotelservices.com.

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